About this shop

H'Up is a multifunctional event venue in Hanover with a flexible streaming studio. The 3,250 m² hall offers event spaces that can be freely configured, a variety of stage settings, and permanently installed event and streaming technology for live, hybrid, and online events. The venue can accommodate up to 1,400 people.

Vendor page

Here you see the public profile of a vendor: who they are, what they offer and how they have been rated. You reach the page via the vendor directory or via the vendor name on an item.

What the page shows

Header – banner, logo and shop name with badges: “VIP member” with an active VIP subscription; “Verified vendor” or “Verified & checked” (after a checked business certificate); “Buyer protection” if the vendor handles their payments through the platform. Plus the rating in stars, as soon as there is one.
About this shop – the vendor's description. If it is written in another language, it is translated on request (“Translating …”).
Vendor terms & conditions – expandable if the vendor has stored their own terms, as text or via “Open terms as PDF”. The Eventtool terms always apply in addition.
Products – all active, approved offers as cards with image and price, page by page when there are many offers. A click leads to the item page. “No products listed yet.” means: no offer at the moment.
Reviews – the latest approved reviews with stars and date; item reviews carry “Review for” with a link to the item. Only those who have bought or made a binding booking with this vendor can write a review.

Contact (right column)

Message the vendor opens a text field; with Send message your message goes to the vendor as a chat. You find their reply in your account under “Requests”.
Only logged-in accounts with a verified email address can write; for guests the button leads to the login.
Contact details (address, phone, website) are visible only when you are logged in. Otherwise it reads “Contact details are only visible when logged in.” with “Log in” and “Register” or “Verify email”.
Below that, where available, the vendor's social channels.

Good to know

If a vendor is taking a break or has closed, the page instead shows “Temporarily closed” (with the date until when) or “Shop closed” and the button “Discover other suppliers”.
Vendors with their own branded shop redirect you straight to that shop.
A response time is not shown on the vendor page; you see that badge on individual items.

H'Up

About this shop

Products

H'Up

Send Inquiry

Cookie settings

Necessary

Statistics

Marketing

External media

Help

Vendor page

What the page shows

Contact (right column)

Good to know